The factory reset process will completely erase your all personal information and data from your device.
- Google account
- System and app data
- Downloaded apps
- All other user data
- Service provider apps and content
- The decryption key for files on the SD card (You will not be able to use encrypted files on the SD card after your reset your device to factory defaults.)
How to perform a factory reset on your Sony smartphone?
Follow these steps to perform a factory reset on your Sony smartphone.
- Open the Settings menu
- Tap General Management
- Open Reset menu and select Factory Data Reset
- Tap Reset
- Confirm the process by entering Face Recognation,Fingerprint ID,Iris scan,screen lock or password.
- Tap Delete All
Your Sony smartphone will automatically restart after the factory reset process.